Terms of service

Last updated: October 8, 2026

Welcome to Pure Mitti. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

Please read these terms carefully before placing an order.

1. General

This website is operated by Pure Mitti. Throughout the website, the terms "we", "us", and "our" refer to Pure Mitti.

By using this website, you agree to comply with these Terms of Service and any applicable laws and regulations.

2. Products

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, actual product appearance, packaging, color, texture, or natural characteristics may vary slightly from website images.

Our products are intended for their stated cosmetic or personal-care purposes only.

3. Skincare Disclaimer

Pure Mitti products are cosmetic/personal-care products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary.

Before using a skincare product, we recommend performing a patch test. If irritation occurs, discontinue use.

If you have a known skin condition, allergies, or other concerns, consult a qualified healthcare professional before use.

4. Orders

When you place an order, you agree to provide accurate and complete information.

We reserve the right to refuse or cancel an order in cases including suspected fraud, incorrect pricing, product availability issues, or other legitimate reasons.

5. Prices

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change without prior notice. Any price change will not affect an order that has already been confirmed, except where required to correct an obvious pricing error.

6. Payments

Orders must be paid using the payment methods available at checkout.

For Cash on Delivery orders, payment is due when the order is delivered.

7. Shipping

Delivery times are estimates and may vary depending on location, courier services, weather, public holidays, or circumstances beyond our control.

Please refer to our Shipping Policy for more information.

8. Returns and Refunds

Returns, replacements, and refunds are handled according to our Return & Refund Policy.

9. Intellectual Property

All website content, including logos, product images, graphics, text, designs, and other original materials, belongs to Pure Mitti or its respective owners.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission.

10. Prohibited Use

You agree not to use our website for unlawful purposes or to interfere with the security, functionality, or operation of the website.

11. Limitation of Liability

To the extent permitted by applicable law, Pure Mitti shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will become effective when posted on this page.

13. Contact

If you have questions regarding these Terms of Service, please contact us using the contact information provided on our website.