Privacy policy

Last updated: October 8, 2026

At Pure Mitti, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or purchase from our online store.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order details

  • Payment-related information

  • Device and website usage information

  • Information you voluntarily provide when contacting us

How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm your orders and payments

  • Contact you regarding your order

  • Provide customer support

  • Process returns, refunds, or replacements

  • Improve our products and website

  • Prevent fraud and unauthorized transactions

  • Send promotional communications where permitted and where you have provided appropriate consent

Payment Information

Payments may be processed through third-party payment providers. We do not intentionally store your complete debit or credit card details on our own systems.

Your payment information may be handled directly by the applicable payment provider according to its own privacy policy and security practices.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support marketing and analytics.

You can manage cookies through your browser settings.

Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

  • Shopify and related technology providers

  • Payment processors

  • Courier and delivery companies

  • Website analytics and marketing providers

  • Customer support and technology service providers

We do not sell your personal information as a standalone product.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links or integrations from third-party services. Their privacy practices are governed by their own policies, and we recommend reviewing their privacy policies when using their services.

Children's Privacy

Our website is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.